Frequently Asked Questions
Escape Room Basics
No! All of our experiences are private. Once you book a room, it’s for your group only.
Most of our games are geared towards participants 10 years old and up, however, children as young as 6 can play and contribute with adult guidance. Because our rooms are private, children 0-5 years may accompany you (free of charge) with constant adult supervision.
Children aged 14 to 17 may participate without an adult, with a Waiver signed by a parent or guardian. We reserve the right to end the game early if there is any damage, horseplay, or not following directions. No refund will be given.
Children 13 and under must have a ticketed, participating adult chaperone with them to play. In addition, a Waiver signed by a parent or guardian must be completed prior to playing.
ALL PARTICIPANTS MUST SIGN A WAIVER. If you do not complete the waiver beforehand, you will be asked to sign it once you arrive at the escape rooms. Please note: refusal to sign the waiver, will result in non-admittance without a refund to the game.
All bookings are final once made and we do not refund. If you call us before 24 hours of the booking, we can reschedule your booking for a future date and time. We understand life happens and try to be as flexible as possible.
If someone in your group is sick or have been in contact with someone who is sick, let us know and we can reschedule your group for a future date.
Yes. While we may not be able to accommodate your entire group into one room, we can break your group up into multiple teams to play different games starting all at the same time. Full facility capacity varies by location. It is best to call at least 2 weeks in advance of your preferred date during our regular business hours to discuss the options. West Melbourne location (321)-327-2991 or Downtown Melbourne location (321) 914-4524
While we do not have the space for food and drinks at our escape room locations, we highly recommend our sister facility, The Backyard for large group parties and events.